Privacy Policy

Last Updated: June 1, 2023

UAE Privilege Card LLC ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our UAE Privilege Card ("Card") and related services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Apply for a UAE Privilege Card
  • Register on our website or mobile application
  • Contact our customer service
  • Subscribe to our newsletter
  • Participate in promotions or surveys

The personal information we may collect includes:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth
  • Nationality
  • Payment information

1.2 Usage Information

We may also collect information about how you use our services, including:

  • Card usage patterns
  • Transactions and discounts redeemed
  • Partner establishments visited
  • Website and app usage
  • Device information (IP address, browser type, operating system)
  • Location information (with your consent)

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing and managing your membership
  • Providing and improving our services
  • Processing transactions
  • Communicating with you about your account, promotions, and updates
  • Personalizing your experience
  • Analyzing usage patterns to improve our services
  • Preventing fraud and enhancing security
  • Complying with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

3.1 Partner Establishments

We may share limited information with our partner establishments to facilitate the provision of discounts and benefits. This information is typically limited to verification of your membership status.

3.2 Service Providers

We may engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to erase your personal information
  • The right to restrict processing of your personal information
  • The right to object to processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and mobile application and to hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

UAE Privilege Card LLC
Level 14, Boulevard Plaza Tower 1
Sheikh Mohammed Bin Rashid Boulevard
Downtown Dubai, UAE
Email: privacy@uaecard.org
Phone: +971 4 123 4567

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